![]() ![]() ![]() Restart your laptop and press F8 before Windows starts.If the mouse and keyboard work in Safe Mode, it indicates a software conflict. Check if the mouse functions properly after cleaning.īooting your laptop into Safe Mode can help diagnose whether a third-party software or driver is causing the issue.If necessary, wipe the mouse with a damp cloth and let it dry completely before reconnecting.Use a clean, dry cloth or compressed air to remove dust and debris from the mouse’s surface and sensor area.Turn off your laptop and disconnect the mouse.Physically clean the mouse and keyboard.Repair or replace the damaged components if such are found. Inspect the keyboard and mouse for any physical damage, such as loose connections or damaged cables. After installation, restart your laptop and verify if the mouse and keyboard are functioning properly.Īlso read: How to Manually Check and Install Windows Updates.Click on “Check for updates” and allow Windows to install any available updates.Click on the Start menu, select “Settings,” then choose “Windows Update” ( “Update & security” in Windows 10).Check the manufacturer’s website for any compatibility issues or recommended drivers. In addition to the previously mentioned solutions, here are more steps to troubleshoot your keyboard and mouse not working on a laptop, whether they’re connected wirelessly or by USB:Įnsure the mouse and keyboard are compatible with your laptop and operating system. This tool automatically identifies outdated or faulty drivers and updates them efficiently, ensuring device compatibility and system stability.įurther reading: How to Update Device Drivers on a Windows 10 PC? Additional fixes Check Device Manager for warning indicators (yellow triangle or exclamation mark beside them) or manually reinstall/update drivers.Īlternatively, employ Auslogics Driver Updater for a comprehensive solution. Identifying the culprit (mouse, keyboard, or flash drive driver) can be challenging. Issues such as corrupted or outdated drivers can lead to connectivity problems. While Windows offers generic drivers, dedicated ones often provide optimal performance. Reinstall or update the problematic hardware driverĮnsuring proper hardware driver functionality is crucial for connected peripherals.After the reboot, try plugging in the flash drive again and check whether it still causes the mouse and keyboard to stop working.” Simply repeat the procedure for each one. Also, depending on the nature of your computer’s port, you may see more than one USB Root Hub listed. “ If your computer has USB 3.0 ports, you’re likely to see USB Root Hub (USB 3.0) listed under Universal Serial Bus controllers. How to Fix wireless mouse and keyboard not working ![]() Now that you’re aware of some possible reasons why the USB and wireless mouse and keyboard stop working, let’s proceed to solutions.
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